Terms & Conditions

1. THE WEBSITE

  1. 1.1 This page, together with the other documents referred to on it, tells you the terms and conditions (the “Terms”) on which you may make use of our website: www.dmarkbeauty.com (the “Website” or “Site”) whether as a guest or a registered user. Please read these Terms carefully before ordering any Products from the Site. By using the website, you indicate that you accept these Terms and that you agree to abide by them.

  2. 1.2 DMARK MULTISALES CORPORATION, a Company registered with the Securities and Exchange Commission (SEC) with official address at 21F Regina Garden II, 703 Reina Regente St. Binondo, Manila, Philippines 1006.

  3. 1.3 We can be reached via e-mail at customer.inquiry@dmarkbeautysales.com and through direct line at (+632) 2424242 local 717 / (+632) 2423636 local 717.

  4. 1.4 We reserve the right to change these Terms at any time without notice to you by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of the website after changes are posted constitutes your acceptance of the amended Terms.

  5. As a condition of purchase, DMark Corporation requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime.

  6. 1.5 In order for you to use the site, you must be a least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

  7. 1.6 You are responsible for all access to the website through your internet connection and for bringing these Terms to the attention of all such persons.

  8. 1.7 You shall not in any way use the website or submit to us or to the website anything which in any respect:

    a) is in breach of any law, statute, regulation or by-law of any applicable jurisdiction;

    b) is fraudulent, criminal or unlawful;

    c) may be obscene, indecent, pornographic, vulgar, profane, racist, sexist, discriminatory, offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, untrue or political;

    d) impersonates any other person or misrepresents a relationship with any person

    e) may infringe or breach the copyright or any intellectual property rights (including without limitation copyright, trade mark rights and broadcasting rights) or privacy or other rights of us or any third party;

    f) is contrary to any specific rule or requirement that we stipulate on the website in relation to a particular part of the website or the website generally; or

    g) involves your use, delivery or transmission of any viruses, unsolicited emails, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

  9. 1.8 Commentary and other materials posted on the website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of its contents.

  10. 1.9 You agree to comply at all times with any instructions for use of the website which we make from time to time.

 

2. REGISTRATION FOR THE SERVICE

  1. 2.1 If you would like to submit an order online to purchase one of the products listed on the website, you will need to register for an account on the website (“Create An Account”) which you will be able to access through the “My Account” section. To register, you need to provide your full name, email address and password. See our Privacy Policy for more details about this.

  2. 2.2 Once you registered on the website, you must keep the password confidential and immediately notify us if any unauthorized third party becomes aware of that password. Inform us too if there is any unauthorized use of your email address or your account has been compromised. You agree that any person to whom your account information is disclosed with is authorized to act as your agent for the purposes of using (and/ or transacting via) your account. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.

  3. 2.3 You must be registered with a valid personal email address that you access regularly, so that, among other things, notification emails can be sent to you. Any accounts which have been registered with someone else's email address or with temporary email addresses may be closed without notice. We may require you to validate accounts at registration or if we believe you have been using an invalid email address.

  4. 2.4 Although we save the information relating to any order that you submit to the website to purchase one of the products listed on the website, you will be unable to directly retrieve this information for security reasons. You may access this information by logging in to your account. You will be able to view information relating to your completed, open or recently dispatched orders, and manage your account information subscribed at any time.

 

3. ORDERING AND PAYMENT

  1. 3.1 Before making an order, you must first register in accordance to Clause 2
  2. 3.2 We process information about you in accordance with our Privacy Policy. By using the website, you consent to such processing and you warrant that all data provided by you are accurate.
  3. 3.3 Once you selected a product that you wish to order, you will then be shown or told (on the Site) the charges you must pay including Value Added Tax (VAT), and any applicable delivery charges. Unless otherwise stipulated on the Site, all charges are stated in Philippine Pesos.
  4. 3.4 You shall pay for the Product in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us or by PayPal, which we require in order to process your Order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event, we shall not be bound to supply before we have received cleared funds in full. Your credit card payments will be received and processed by our Payment Service Provider. Depending on the results of a credit check, we reserve the right not to offer certain forms of payment and to refer you to our other forms of payment.
  5. 3.5 If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us.
  6. 3.6 You undertake that all details you provide to us for the purpose of purchasing the Product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.
  7. 3.7 We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. Acceptance shall take place when we expressly accept your Order by email to you, in the form of a document called a "Confirmation of Order" stating that we are accepting your Order. In that Acknowledgement, we may give you an Order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies or we may offer you an alternative Product (in which case we may require you to re-submit your Order first).
  8. 3.8 If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact Customer Service at customer.inquiry@dmarkbeautysales.com. immediately. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.
  9. 3.9 We try very hard to ensure that the price given to you is accurate, but the price of your Order will need to be validated by us as part of our acceptance procedure. If the price for the Order changes before we accept your Order, we will contact you and ask you to confirm that you wish to proceed at the amended price.
  10. 3.10 We undertake to deliver only those Products whose dispatch we have confirmed in the Confirmation of Order. We will not be obliged to supply any other Products which may have been part of your Order until we have sent a Confirmation of Order in relation to those Products.

 

4. PROMOTIONAL VOUCHERS, GIFT VOUCHERS, STORE CREDIT

  1. 4.1 Promotional vouchers, in the forms of codes, may be issued by us from time to time during certain promotions. Gift vouchers work like gift certificates which may be purchased from the Website. Store credits are issued in exchange for returned items.
  2. 4.2 These vouchers and store credits maybe used as payments for items purchased on the Site.
  3. 4.3 You may check the total value of your store credits by going to “My Account” on the Site.
  4. 4.4 We may email gift and promotional vouchers to you. Subject to clause 2.2, we accept no liability for errors in the email address of the voucher recipient.
  5. 4.5 We assume no liability for the loss, theft or ineligibility of gift or promotional vouchers.
  6. 4.6 In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a voucher purchase or redemption of that voucher on the Site, we are entitled to close your Account and/or require a different means of payment.

  7. 4.7 Conditions for the redemption of promotional vouchers

    a) Promotional vouchers are valid for the specified period stated on them only, can only be redeemed once and cannot be used in conjunction with other promotional vouchers. Individual brands may be excluded from certain voucher promotions;

    b) If you place an Order for a Product less than the value of the promotional voucher, no refund or residual credit will be returned to you;

    c) The credit of a promotional voucher does not accrue interest nor does it have a cash value;

    d) If the credit from your voucher is insufficient for the Order you wish to make, you may make up the difference through payment.

  8. 4.8 Conditions for the redemption of gift vouchers

    a) You may purchase gift vouchers for use on the Site by you or other Customers. These gift vouchers will be sent by email;

    b) Gift vouchers cannot be used to buy further gift vouchers. Gift vouchers may only be purchased through debit or credit card or through PayPal;

    c) The credit of a gift voucher does not accrue interest nor does it have a cash value;

    d) An order for a gift voucher can be cancelled by contacting us at (+632) 2424242 local 717 at any time before the gift voucher has been redeemed. A voucher is considered to have been redeemed if it has been used as payment in placing an Order;

    e) If the credit of a gift voucher is insufficient for the Order you wish to make, you may make up the difference through payment;

    f) You may use as many gift vouchers as you wish in paying for an Order, and gift vouchers may be used in conjunction with one promotional voucher per Order.

 

5. LIMITATION OF LIABILITY

  1. 5.1 This clause 5 prevails over all other clauses and sets forth our entire Liability, and your sole and exclusive remedies.
  2. 5.2 To the extent permitted by law, our total liability to you or any third party shall in no circumstances exceed, in aggregate, a sum equal to the greater of: i) PHP500; or ii) 110% of any aggregate amount paid by you to us in the 12 months preceding any cause of action arising.
  3. 5.3 We shall not have any liability (whether in contract, tort, negligence, misrepresentation, restitution or under any legal head of liability) in relation to your use or inability to use or delay in use of the Website or any material in it or accessible from it or from any action or decision taken as a result of using the Website or any such material for any: (a) indirect or consequential losses, damages, costs or expenses; (b) loss of actual or anticipated profits; (c) loss of contracts; (d) loss of use of money; (e) loss of anticipated savings; (f) loss of revenue; (g) loss of goodwill; (h) loss of reputation; (i) loss of business; (j) loss of operation time; (k) loss of opportunity; or (l) loss of, damage to or corruption of, data; whether or not such losses were reasonably foreseeable or we had been advised of the possibility of you incurring such losses. For the avoidance of doubt, (b) to (l) apply whether such losses are direct, indirect, consequential or otherwise.

 

6. FORCE MAJEURE

  1. We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.

 

7. GENERAL

  1. 7.1 Contracts for the supply of products formed through the Website or as a result of visits made by you are governed by these Terms.
  2. 7.2 No failure or delay by us in exercising any right under these Terms shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our rights under these Terms.
  3. 7.3 If any clause in these Terms shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms shall be capable of continuing in effect without the unenforceable term.
  4. 7.4 Nothing in these Terms shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us.
  5. 7.5 No person who is not a party to these Terms shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms its assent to any such term.
  6. 7.6 These Terms (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Philippine laws. Both we and you hereby submit to the non-exclusive jurisdiction of the Philippines Courts.
  7. 7.7 We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted online. However, continued use of the Site will be deemed to constitute acceptance of the new Terms.